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Hotel Azul By Encanto Playa del Carmen, Playa del Carmen
328US$
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Key details
About the Hotel
5Th Ave Between 10Th And 12Th,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Hotel Azul By Encanto, a 2-star property at the heart of 5th Avenue in Playa del Carmen, features a seasonal outdoor pool, spa with massage services, and a free Wi-Fi zone.
Modern Room Amenities
The air-conditioned rooms at Hotel Maya Azul come with cable TV, minibars (on request), and safes. Modern guestrooms include private bathrooms equipped with complimentary toiletries, hairdryers, and a small seating area.
Seafood Dining Options
A seafood restaurant with garden terrace serves American breakfast at the Azul Hotel.
Sports and Recreation
The property offers scuba diving, beach volleyball, spa services including manicure/pedicure, and supervised childcare. The golf course and bowling alley at Playa del Carmen Main Beach enhance recreational options.
Central Beach Location
Located on Playa del Carmen's 5th Avenue, the hotel is 3 miles from Aeropuerto de Playa del Carmen. Xcaret and Xel-Ha ecological parks are within driving distance, with Xel-Ha park 25 minutes away by car.
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The hotel offers a american breakfast at the price of USD 6 per person per day.
The hotel offers a american breakfast at the price of USD 6 per person per day.
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Getting around
A guide to all available transportation options
City Center
Playa del Carmen1400 ft
Airports
Aeropuerto de Playa del Carmen (PCM)4300 ft
Cancun (CUN)
35.1
mi
Facilities
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Wi-Fi
Parking
Baggage storage
24-hour services
24-hour reception
General
Wi-Fi
Limited time reception
Air conditioning in public areas
Dining
Restaurant
Children
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Room features
In-room air conditioning
In-room safe
Mini-bar
Media
Television
Show more
Location
5Th Ave Between 10Th And 12Th,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
5Th Ave Between 10Th And 12Th,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Av. Benito Juárez
Los Fundadores Park
2300 ft
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
2200 ft
Gallery
La Galeria de Playa Art Gallery
2300 ft
Beach
Kool Beach Club
3600 ft
Avenida entre 24 y 34 calles 5a
Caminarte
2300 ft
Beach
Mamita's Beach Club
3900 ft
Zona Arqueologica Playa del Carmen
4000 ft
Avenue With 14 Street 5a Downtown
Corazon de Mexico
3400 ft
Nearby
152 Calle Quinta Avenida
Quinta Avenida
200 ft
Mall
Quinta Alegria Shopping Mall
1400 ft
Museums
3D Museum of Wonders
1000 ft
Museums
Museo Frida Kahlo Playa Del Carmen
600 ft
Church
Nuestra Senora del Carmen Catholic Church
1100 ft
Night club
Coco Bongo
600 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
900 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
1000 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
1300 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
1400 ft
Aquarium
Aquarium Beach
500 ft
Beach
Playacar
1800 ft
Gallery
Riviera Art Gallery
1500 ft
5ta Avenida
Galeria de Arte 5ta Avenida
1600 ft
Shopping Area
Plaza Calle Corazon
300 ft
Night club
Mandala Playa del Carmen
300 ft
Night club
Salon Salsanera
300 ft
Casinos
Grand Riviera Casino
800 ft
Night club
Blue Parrot
500 ft
Night club
Club 01
700 ft
Beach
INTI Beach
1600 ft
Playacrawl
100 ft
Restaurants
Kaxapa Factory
1000 ft
Calle 10 Norte and 15-20 Avenida
Don Sirloin
700 ft
Constitutyentes corner with Avenida 25
Senor Frog's Playa del Carmen
1800 ft
Calle Quinta Avenida Calle 22 Norte
La Patrona de Playa
600 ft
Mza 122 Calle 12 Norte 14 Lote 5
Yala Middle Eastern Cuisine
400 ft
10th Street Between 5th - 10th Avenue
Fish My Chips
600 ft
1a Avenida Norte B Colonia Centro
Distrito Gourmet Playa del Carmen
500 ft
5ta Avenida S/n Between Calles 12 And 14
Reviews and Ratings
Feedback from previous guests about their experience.
64%
enjoyed the hotel and would happily stay again
6.4/10
Nice
Rooms
5.4
Location
8.6
Service
6.4
Dining
6.2
Guest reviews
6.4/10
based on 5 reviews
6.7
6.7/10 based on 240 reviews
Mary
United States of America,
March
2025
7.2/10
My stay at Hotel Azul By Encanto had its ups and downs. The location was fantastic, right in the heart of Playa del Carmen, but the room itself left a bit to be desired. While I enjoyed the free water service and friendly staff, the cleanliness issues and hard bed were disappointing.
Rooms
5.0
The room was small and somewhat dingy, with stains on the sheets and a dirty bathroom floor.
Service
6.0
The staff was friendly and accommodating, but I did encounter some issues with communication at check-in.
Location
9.0
You can't beat the location, close to 5th Avenue and the beach, with easy access to shops and dining.
Dining
5.0
The complimentary continental breakfast was okay, but I found better options nearby for breakfast.
Facilities
6.0
Facilities like the rooftop area for exercise were nice, but the pool looked uninviting and mosquito-prone.
Michael
United States of America,
February
2025
6.8/10
Hotel Azul by Encanto has a fantastic location and is consistently clean, but there are significant downsides including outdated facilities and issues with towels. I found the room to be spacious with a fridge, but the overall ambiance was less than ideal due to noise and other maintenance problems.
Rooms
5.0
The room was fairly large with a fridge for snacks, but the dampness and lack of air conditioning made it uncomfortable. There were issues like blood stains on the sheets that I couldn't overlook.
Service
8.0
The staff were extremely kind and professional, always ready to help with any requests. which I truly appreciated during my stay.
Location
9.0
The hotel is in a prime location, surrounded by coffee shops and great restaurants like 100% Natural across the street and Babe's around the corner for delicious Thai food.
Dining
7.0
There are several great dining options nearby. I especially loved the food at 100% Natural, even if the service was a bit odd at times.
Facilities
5.0
The hotel is older and lacks fancy amenities like a well-maintained pool. I noticed that the towels seemed worn out and there was a shortage, which was inconvenient.
Jamie
United States of America,
January
2025
5.0/10
My stay at Hotel Azul was quite disappointing, especially given the issues we faced at check-in. The location was great with plenty of nearby restaurants, but the room was small and had cleanliness issues that detracted from the experience.
Rooms
5.0
The room was small and dirty with stained sheets and a filthy bathroom floor. I expected more for the price.
Service
5.0
The staff was rude and unhelpful, particularly during the check-in process when they failed to address the significant booking error.
Location
8.0
The hotel is conveniently located on 5th Avenue, just steps away from many dining options, which is a significant advantage.
Dining
7.0
While the hotel didn't offer dining options, the nearby restaurants provided excellent choices, boosting the overall experience.
Facilities
5.0
The facilities included a clean pool and a nice sundeck, but overall upkeep and room cleanliness were lacking.
Dave
United States of America,
December
2024
6.6/10
My stay at Hotel Azul was pretty disappointing. Although it has a great location near restaurants and a lovely pool area, the service and room quality were lacking. The staff could’ve been friendlier, and the cleanliness was far from ideal—as I found the bathroom dirty and the room cramped. Overall, it’s an affordable option, but I definitely expected more for my money.
Rooms
5.0
The room was small, dirty, and had a filthy bathroom.
Service
5.0
The staff were rude, unhelpful, and offered no apologies for mistakes.
Location
8.0
Hotel Azul is in a prime spot, surrounded by around 50 restaurants.
Dining
5.0
There were plenty of dining options nearby, but the hotel didn't offer any onsite.
Facilities
6.0
The pool was nice, but the overall hotel facilities were quite basic.
William
United States of America,
October
2024
6.2/10
Hotel Azul By Encanto was a great find for my stay in Playa del Carmen. The location is fantastic, right on 5th Avenue, close to everything I needed, though the hotel itself isn't luxury by any means. I appreciated the clean room and friendly service, but some aspects felt a bit dated.
Rooms
7.0
My room was simple yet comfortable, featuring good air conditioning and a daily supply of water. Daily housekeeping was a plus.
Service
8.0
The staff at the front desk, especially Maria, were incredibly friendly and helpful, always greeting me with a smile.
Location
9.0
The hotel’s location couldn't be better—right near the beach with easy access to restaurants and shops on 5th Avenue.
Dining
7.0
While I didn't dine in the hotel, I loved that homemade preserves were available and enjoyed the local dining options nearby.
Facilities
8.0
The pool area was lovely, surrounded by palm trees and flowers, making it a peaceful retreat after a day out.
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